Holiday Returns Already Are Flooding Parcel Networks
By Erica E. Phillips | Dec. 20, 2018 7:00 a.m. ET
As online retailers ship out loads of goods this season, parcel carriers already are lugging many of those purchases back on the reverse trip.
Of the 800 million packages United Parcel Service Inc. expects to deliver this holiday season, more than 24 million in December alone will be shipments heading back to the sender. UPS estimated Wednesday would be the highest volume day for returns, with shipments reaching 1.5 million—even more than the projected postholiday peak of 1.3 million on Jan. 3.
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